We do use cron jobs to back up the databases. The incident happened because our web host was installing a control panel for the server, and he backed up all the files on the site plus the wrong database (zelaron), when the real database (zelaron_test) was not backed up. The daily backups were deleted, and restoring the board from an incorrect database obviously didn't work. Now, the backup I had on my hard drive was 9 days old... Well, you get the idea.
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