They'll be ironing out kinks forever. That's what Blizzard does. They create a bunch of problems so they can work on fixing them rather than working on actually good content.

Why else did it take them, what, three years to give us the ability to shift+click on mail in the mailbox to loot it? While I enjoy them adding stuff like this, it just reminds me even more that it took them forfreakingever to do it.