Office Procedure Assessment and Certification. It's an extrememly basic test, there's one Windows portion, one typing portion, and one proofreading portion. A gas company around here is hiring some clerical workers, and is using our college as a testing center - it's a rather high-paying job as far as office assistants go, so they're testing them before even interviewing them.

I also assist with night classes here at the college, as I mentioned. Some of these situations come from there as well (like the Kitty Vs. Clippy one).